Terms and Conditions

D-Jewel or D-Jewel Gallery is a brand operated by Yello Digi LLP.

By accessing our website, browsing our products, placing an order, or using any service provided through this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website.

General Conditions

D-Jewel Gallery reserves the right to refuse service, cancel orders, limit quantities, or decline transactions at our discretion, including but not limited to cases of incorrect pricing, product unavailability, suspicious activity, incomplete information, or misuse of our website.

We may update, modify, or remove any part of these Terms and Conditions at any time without prior notice. Continued use of the website after such changes means you accept the updated terms.

Product Information and Availability

We make every effort to display our products, descriptions, images, prices, and availability as accurately as possible.

However, product colours may vary slightly due to lighting, photography, screen settings, or display differences. Minor variations in finish, stone colour, size, shape, or detailing may also occur, especially in handcrafted or semi-handcrafted jewellery.

Product availability is subject to change without notice. If a product becomes unavailable after you place an order, we will contact you regarding replacement, delay, store credit, or refund options, as applicable.

Imitation and Demi-Fine Jewellery Disclaimer

D-Jewel Gallery offers fashion, imitation, and demi-fine jewellery. Our products are designed for styling, gifting, festive wear, occasion wear, and statement looks.

Unless clearly mentioned on the product page, our jewellery is not made from original precious metals such as real gold, silver, platinum, or original precious gemstones such as diamonds, emeralds, rubies, or sapphires.

Product terms such as "gold," "silver," "rose gold," "kundan," "polki," "pearl," "emerald," or similar descriptions may refer to colour, plating, finish, style, design inspiration, artificial stones, beads, or imitation materials, unless specifically stated otherwise.

Pricing and Modifications

All prices are listed in Indian Rupees unless mentioned otherwise.

Prices, offers, discounts, and product availability are subject to change without notice. We reserve the right to modify, discontinue, or remove any product or service at any time.

In case of pricing errors, technical errors, or incorrect product information, D-Jewel Gallery reserves the right to cancel or modify the order and inform the customer accordingly.

Orders and Customer Information

By placing an order, you agree to provide accurate and complete information, including your name, contact number, email address, shipping address, and payment details.

D-Jewel Gallery will not be responsible for failed deliveries, delays, or losses caused by incorrect or incomplete customer information.

Order confirmation does not guarantee acceptance of the order. We reserve the right to verify, cancel, or refuse any order at our discretion.

Payments

All payments made through our website are processed through secure third-party payment gateways. D-Jewel Gallery does not store your complete credit card, debit card, UPI, or net banking details on its own servers.

For more details on how your information is collected and used, please refer to our Privacy Policy.

Jewellery Care and Usage

Fashion, imitation, and demi-fine jewellery require proper care to maintain their finish and appearance.

Customers are advised to keep jewellery away from water, perfume, sweat, chemicals, cosmetics, and excessive moisture. Store each piece separately in a dry place after use.

D-Jewel Gallery will not be responsible for damage, tarnishing, colour fading, stone displacement, breakage, or skin reaction caused by improper use, mishandling, exposure to chemicals, or lack of care.

Shipping, Returns, and Exchanges

Shipping, delivery, return, exchange, and cancellation requests will be handled according to our separate policies.

Please refer to our:

These policies form part of the overall terms governing your use of our website and purchases from D-Jewel Gallery.

Intellectual Property

All content on this website, including the brand name, logo, product images, text, graphics, designs, layout, and other visual elements, belongs to D-Jewel Gallery or its respective owners.

You may not copy, reproduce, distribute, modify, or use any content from this website for commercial purposes without written permission from D-Jewel Gallery.

Third-Party Links and Services

Our website may contain links to third-party platforms, payment gateways, courier partners, social media pages, or other external services.

D-Jewel Gallery is not responsible for the content, practices, policies, or services of third-party websites or platforms.

Limitation of Liability

D-Jewel Gallery will not be liable for any direct, indirect, incidental, or consequential loss arising from the use of our website, delay in delivery, product misuse, technical errors, third-party service failure, or customer negligence.

Our liability, if any, shall be limited to the value of the product purchased by the customer.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in West Bengal, India.

Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

Email: djewelgallery.stores@gmail.com