Privacy Policy

At D-Jewel Gallery, we respect your privacy and are committed to protecting the personal information you share with us.

D-Jewel Gallery is a brand operated by Yello Digi LLP.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

Information We Collect

When you browse our website, place an order, or attempt to make a purchase, we may collect certain information from you, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment-related information
  • Communication details shared by you through forms, email, WhatsApp, or customer support

Please note that complete payment details such as full card numbers, CVV, UPI PIN, or banking passwords are not stored by D-Jewel Gallery. Payments are processed through secure third-party payment gateways.

How We Use Your Information

We use your information for the following purposes:

  • To process, confirm, and deliver your orders
  • To communicate with you regarding your purchase, shipping, delivery, or customer support request
  • To send order confirmations, invoices, updates, and tracking information
  • To verify transactions and screen orders for potential risk or fraud
  • To improve our website, products, services, and customer experience
  • To comply with legal, regulatory, tax, accounting, or business requirements

Analytics and Tracking Tools

To improve your shopping experience and understand how our website performs, we may use third-party analytics and tracking tools, including:

Google Analytics 4 (GA4):
 Used to understand website traffic, user behaviour, page performance, and overall website engagement.

Google Search Console (GSC):
 Used to monitor our website's visibility, indexing, and performance in Google Search results.

Microsoft Clarity:
 Used to understand how users interact with our website through behavioural metrics, heatmaps, and session recordings. This helps us improve website design, navigation, and user experience.

These tools may use cookies and similar tracking technologies to collect information about your browsing behaviour, device, browser, location, pages visited, and interactions on our website.

By using our website, you consent to the use of cookies and similar tracking technologies as described in this Privacy Policy.

Cookies

Cookies are small files stored on your device that help websites function properly and improve user experience.

We may use cookies to:

  • Remember your preferences
  • Understand website traffic and user behaviour
  • Improve website performance
  • Support analytics and marketing activities
  • Help detect fraud or suspicious activity

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

Data Sharing

We do not sell, rent, or trade your personal information.

We may share necessary information only with trusted third-party service providers who help us operate our business, such as:

  • Payment gateway providers
  • Shipping and courier partners
  • Website hosting and Shopify-related service providers
  • Analytics tools such as GA4, GSC, and Microsoft Clarity
  • Customer support, communication, or marketing tools, if applicable
  • Legal, tax, or regulatory authorities when required by law

Your information is shared only to the extent necessary to process orders, deliver products, improve services, protect against fraud, or comply with legal obligations.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.

Data Retention

We may retain your personal information for as long as necessary to complete your order, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to legal, regulatory, tax, or business record requirements.

To raise a request, please contact us using the details mentioned below.

Third-Party Links

Our website may contain links to third-party websites, payment gateways, social media platforms, or other external services.

D-Jewel Gallery is not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing their privacy policies before sharing any personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website features, legal requirements, or business operations.

Any updates will be posted on this page. Continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

For any questions regarding this Privacy Policy or how your information is handled, please contact us at:

Brand: D-Jewel Gallery
 Operated by: Yello Digi LLP
 Email: djewelgallery.stores@gmail.com