Privacy Policy

Last updated: 31 July 2026

At D-Jewel Gallery, we respect your privacy and are committed to protecting the personal information you share with us.

D-Jewel Gallery is a brand operated by Yello Digi LLP.

This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website, place an order, or interact with our services.

Information We Collect

When you browse our website, create an account, place an order or contact us, we may collect information including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment-related information
  • Communication shared through email, WhatsApp, contact forms or customer support
  • Device, browser and website usage information collected through cookies and analytics tools

Important: D-Jewel Gallery does not store complete payment card numbers, CVV, UPI PINs, banking passwords or other sensitive payment credentials. Payments are processed securely through trusted third-party payment gateways.

How We Use Your Information

We may use your information to:

  • Process, confirm and deliver your orders
  • Communicate regarding your order, shipping, delivery or customer support requests
  • Send order confirmations, invoices, shipping updates and tracking information
  • Verify transactions and help prevent fraud or unauthorized activity
  • Improve our website, products, services and customer experience
  • Respond to enquiries and customer service requests
  • Comply with applicable legal, regulatory, tax and accounting obligations

Analytics and Tracking Technologies

To improve our website and understand how visitors use it, we may use third-party analytics and tracking services, including:

  • Google Analytics 4 (GA4) – to analyse website traffic, visitor behaviour and overall website performance.

  • Google Search Console (GSC) – to monitor website indexing, search visibility and technical performance on Google Search.

  • Microsoft Clarity – to understand visitor interactions through behavioural analytics, heatmaps and session recordings to improve website usability and user experience.

These services may collect information such as browser type, device information, IP address, approximate location, pages visited, referral sources and interactions with our website.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyse website traffic and visitor behaviour
  • Support website performance and marketing activities
  • Help detect fraud and enhance website security

You may disable cookies through your browser settings. However, doing so may affect certain features or functionality of our website.

Sharing of Information

We do not sell, rent or trade your personal information.

Your information may be shared only with trusted third-party service providers where necessary, including:

  • Payment gateway providers
  • Delivery and courier partners
  • Shopify and website service providers
  • Analytics providers such as Google Analytics, Google Search Console and Microsoft Clarity
  • Customer communication and support platforms
  • Government, legal, tax or regulatory authorities where required by applicable law

Information is shared only to the extent necessary to process orders, deliver products, provide customer support, improve our services, prevent fraud or comply with legal obligations.

Data Security

We implement reasonable administrative, technical and organisational measures to safeguard your personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmitting information over the internet or storing electronic data is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Process and fulfil your orders
  • Provide customer support
  • Maintain business and financial records
  • Comply with legal and regulatory obligations
  • Resolve disputes
  • Enforce our policies and agreements

Your Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information.

Certain information may need to be retained where required for legal, tax, accounting or legitimate business purposes.

To submit a request, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites, payment gateways, social media platforms or external services.

D-Jewel Gallery is not responsible for the privacy practices, content or policies of such third-party websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements or operational processes.

The Privacy Policy published on our website at the time you use our services shall apply. Continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

D-Jewel Gallery
Operated by Yello Digi LLP
City Centre Mall
DC Block, Sector I
Salt Lake
Kolkata, West Bengal – 700064
India

Email: djewelgallery.stores@gmail.com

Customer Support Hours: Monday to Saturday, 9:00 AM – 5:00 PM (IST)