Contact Us

At D-Jewel Gallery, we are here to help you with product details, order queries, customization requests, shipping updates, returns, exchanges, and styling assistance.

For any support-related query, you can contact us through the details below.

Customer Support

Call / WhatsApp: +91 89610 00008
Email: djewelgallery.stores@gmail.com

Customer Support Hours

Monday to Saturday
9:00 AM – 5:00 PM IST

We aim to respond to all customer queries within 24–48 working hours.

Order-Related Queries

For questions related to your order, delivery, return, exchange, or product issue, please share your order number, registered phone number, and clear details of your concern. This helps our team check your request faster and guide you properly.

Custom Orders

For custom jewellery requests, please share your design preference, occasion, budget range, required date, and any reference images if available. Our team will review the request and guide you based on availability and feasibility.

Please note that custom orders may require additional confirmation, processing time, and advance payment depending on the design and requirement.

General Enquiries

For brand, product, collaboration, or general enquiries, please contact us through email or the contact form on our website.

Thank you for reaching out to D-Jewel Gallery. We will get back to you as soon as possible.