Contact information
Thank you for visiting D-Jewel Gallery.
Whether you have a question about our jewellery, an existing order, shipping, returns, or anything else, our team is happy to assist you.
Customer Support
D-Jewel Gallery
Operated by Yello Digi LLP
Address:
City Centre Mall
DC Block, Sector I
Salt Lake
Kolkata, West Bengal – 700064
India
Call / WhatsApp: +91 89610 00008 / +91 81008 85792
Email: djewelgallery.stores@gmail.com
Customer Support Hours
Monday to Saturday
9:00 AM – 5:00 PM (IST)
We aim to respond to all enquiries within 24–48 business hours.
Order-Related Enquiries
For assistance regarding your order, delivery, shipping, or a damaged or defective product, please include:
- Order Number
- Registered mobile number or email address
- A brief description of your query
- Photographs or an unboxing video, where applicable
Providing these details helps us resolve your request more efficiently.
Product Enquiries
If you have questions about a product, including materials, finish, size, availability or any other details, please contact us via WhatsApp or email. Our team will be happy to assist you before you place your order.
Business & Collaboration Enquiries
For business partnerships, collaborations or other general enquiries, please contact us by email at djewelgallery.stores@gmail.com.
Thank you for choosing D-Jewel Gallery. We appreciate your trust and look forward to assisting you.