At D’jewel, we take pride in the quality and craftsmanship of our custom imitation jewellery. Because our pieces are specifically customized and for hygiene reasons, all sales are final.
No Returns or Exchanges
- We do not currently offer returns, refunds, or exchanges for any products once an order has been successfully placed and shipped.
- Please review your order carefully, including sizing, color, and custom details, before completing your purchase.
Damaged or Defective Items
While we do not offer general returns, your satisfaction is important to us.
If your item arrives severely damaged or defective due to a manufacturing error, please contact us within 24 hours of delivery at [email protected] with clear photos of the defect. We will evaluate the issue on a case-by-case basis.
Need additional help?
Contact us at [email protected] for questions related.